Brands, Turnaround Time & Shipping Rates
If you’re curious about the different brands that I (Lucy) carry in my shop, here you will find an overview of the small businesses that make up my supply chain, where each corset ships from, as well as their average turnaround time, and general shipping fees. If you would like to see my shop policies, terms and conditions, please see my policies page.
Timeless Trends
TT is my oldest supplier; I’ve been working with them since mid 2012. Founded and owned by Jim Cox, they have been in business for over 20 years as of 2024. Up until a couple of years ago, they used to have a warehouse located in (and shipped from) Austin, Texas. In November 2018, their US warehouse came under new management during a transitional period, until January 2020 when Jim made the decision to shut down their US location and make every corset to order, which is then shipped directly to customer from Thailand. Because of this, I’ll spend a little more time explaining how they now operate.
The TT factory is a small, relatively self-contained facility with about a dozen employees. Having visited their headquarters and factory myself, I know that their facility is more hygienic and more ethically run than even some North American factories. I was also touched by the friendship and community they have formed. Instead of depending on a third-party supplier / manufacturer, Jim simply cut out the “middle man” so he made his own factory, hired and trained his own employees – this means that TT is in control of their own supply and manufacturing, which means they have very tight quality control (and also there is less pattern theft compared to other brands and factories). With the further changes in 2020, instead of pre-making all the corsets in advance and shipping to a warehouse in the US, they are only buying exactly enough fabric that is in demand, making the corset to order, and shipping directly to consumers out of Bangkok. This reduces fabric waste and deadstock items, and also provides more opportunity for special orders (within reason).
Turnaround times:
Once your order is placed, it takes on average 4-5 business days to be sewn up. We aim to have all corsets shipped within a week of ordering. To ensure that you receive your corset before a big event, please order no less than two weeks ahead of time.
International customers (outside US and Canada): once your corset is dispatched, it is shipped via UPS Express International Courier, which takes only 2-3 business days for delivery most places in the world.
USA Customers, due to the new fulfillment model (read more below), here is the new turnaround schedule:
Day 0 : corset order comes in
Day 1-4 : corset is sewn / assembled
Day 4 or 5 : order is included in a bulk shipment and shipped out to the US
Day 7 or 8 : bulk shipment lands in the US, orders are separated and shipped out to individual customers by USPS Priority
Day ~10 : corset is delivered to you!
Canadian customers: the turnaround time is similar to US customers, except bulk shipments are imported by my business once a week. Please allow on average 2 full weeks for delivery (no import fees!)
Help! I didn’t get my package:
In the event you do not receive your package please contact us immediately via email. We will ask that you place a claim with UPS (UPS Claim). As soon as we have verified the status of your shipment we will issue a new order for a replacement of the same item. We ask that you always use a safe and secure delivery address (residential addresses preferred over PO boxes).
Duties, Taxes, and Import fees
Please note that the corsets in my shop do not have tax included in the pricing. (This is normal for US and Canada.)
UPS charges import fees (border taxes) which is an agreement between the courier service and the government of the recipient’s country. For my international customers (outside of US and Canada), all applicable taxes, duties, VAT, etc are the responsibility of the buyer.
Canadians: I do all the importing for Canadians, which means I charge sales tax (based on the province you live in) but it saves you from having to pay any additional duty or import fees from UPS! This saves on average $80 CAD for my Canadian customers, depending on the price of the corset.
August 2025: changes to US tariffs
For my US customers, we have a new fulfillment model! The corsets are still made-to-order, and then they are imported in bulk to the US by Timeless Trends. All tariffs are paid for by the business, no unexpected fees for you! Finally, the bulk shipments are separated into the individual orders and sent on their way. Please read the turnaround times above for more details.
Please reach out to me if you have any questions!
Shipping rates
All prices are in USD (prices subject to change without notice):
- US (including Hawaii, Alaska, and territories): $13.50 flat rate
- Canada and Mexico: $19 flat rate
- UK and Western Europe: $29 flat rate
- Australia: $22 flat rate
- New Zealand: $27 flat rate
- Japan: $29 flat rate
- Hong Kong, Malaysia, Singapore: $45 flat rate
- Most other locations: $45 flat rate by DHL
